Maintenance

Jun 14, 2016

Support Information

RE-BARREL

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FOR CUSTOMERS

・ All rim replacement requests are accepted via WORK product dealers. Please contact your nearest WORK product dealer.
Please note that we do not accept direct inquiries.
-Shipping fee and tire attachment / detachment / balance work fee incurred when replacing the rim are required separately.
・ Rim replacement may not be possible depending on the degree of damage such as distortion of the disc. Please note.
・ For MEISTER M1 (18 / 16inch) / CR01 / EQUIP 01/03/40, part of the paint may peel off when the rim is replaced, so please contact your WORK product dealer.
・ VS XV ・ WORK ZISTANCE W5S of S / W group is compatible with replacement of outer rim only. The inner rim cannot be replaced.
・ Rim replacement may not be possible depending on the degree of damage such as distortion of the disc. Please note.
-Since the rim will be new after replacement, the color, luster, shape, etc. may differ from the wheel you are using.
・ Replacement of 2-piece products is a one-time service.
・ Please note that damaged (replaced) rims will not be returned.
・ For safety reasons, we may not be able to accept rim replacement for wheels that have been rim-processed or modified by someone other than our company in the past.
・ If it is within the warranty period when purchasing a new product, we will continue the warranty only within that range. (A new warranty will not be issued after the rim is replaced.)
* 3 PIECE product S / W set type rim replacement is possible only for outer rims

FOR DEALERS

-In consideration of safety, WORK will check whether the rim can be replaced with the actual product.
-We will contact the store that handles all confirmation results and other contact information, so please do not delay contacting the customer.
・ Products will be shipped from WORK to the stores that handle them. Please pay from the handling store to the customer.
・ Be sure to remove the tires, caps, valves, etc., and protect the disc from scratches before shipping.
・ Please contact the call center for shipping address and exchange details.
・ We will reply to you after confirming the actual product.

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